FAQS

Ordering your stickers or signs.

How do I order custom stickers?

You can order directly online with our streamlined ordering process. CLICK HERE to order your custom stickers, CLICK HERE to order your custom signs. You can easily select your stickers, quantities and sizes, upload your artwork and then pay online securely. If you prefer to talk to someone, you can GET A QUOTE HERE or you can call us - 021 798 628.

How do I pay for my custom stickers or signs?

You can pay via Secure Credit Card payment at OUR SHOP if available. We also take Direct Debit when we invoice directly. If we invoice directly, and you want to pay via Credit Card, there is a 4% Surcharge.  EMAIL us ([email protected])  if you wish to get a quote or order this way. We do not accept cheques or money orders, foreign currency or shells/duckets.

Can I do a rush order?

If you need your stickers in a hurry, we need to know about it before we take the order. We are not in the business of stitching people up. Most times we can help, sometimes we need to bump other jobs which will incur a rush charge. Email us at [email protected] to find out  if we can help. 

Can I pick up my stickers?

We are super busy, so pickups are usually pretty hard to manage. We prefer using a courier for your order to make sure they get to you ASAP. We use an overnight courier service country wide. For freight, we use a 1-3 day service, depending on how far in the boondocks you live. We can arrange pickups, but you will need to arrange this with us. Email [email protected] for more info.

What is your minimum order?

We have a minimum order of $100+gst. Sometimes we can get around this - if you want to email through and plead your case then send us one to [email protected] Beer helps your chances.

Shipping and Turnaround Times.

How do you send my stickers or signs?

We ship via courierpost - this is an overnight service to most of NZ. If shipping to a business address, they aim for before 10am delivery.  If shipping to a residential address, they aim for next day delivery. If you live in the boondocks (RD addresses, Waiheke Island etc), this may take an extra day or two. We send via non-signature courier, and will notify you when your goods are on the way. If we use freight, we will either use PBT or Streamline freight. Time to delivery varies on the size of your order, but is usually within 2-3 days of shipping. We ship from Auckland, so if you are in the deep south please allow a little more time.

Turnaround Times

Listed below is a very general guide to how long it takes to make your stickers or signs. This may vary depending on the time of year, the size of your job and if the sky is falling down.

DIGITAL STICKERS - 5 working days to ship

PRESIZED STICKERS - 5-7 working days to ship

CORFLUTE and ACM SIGNS - 5-7 working days to ship

STANDARD SCREENPRINTED STICKERS - up to 12-14 working days to ship.

PREMIUM SCREENPRINTED STICKERS (custom ordered, not available online) - 7-10 working days to ship

Terms and Conditions

Artwork and Proof Submission

Keep reading for legal boringness.

  • If your artwork requires a proof, and you accept it, you agree that all responsibility for the content, including but not limited to spelling mistakes, low resolution artwork, incorrect stock selection or sizing is yours and yours alone. You agree to release customstickers.co.nz, any person, contractor, employee or other company associated with customstickers.co.nz from responsibility for any mistakes or omissions once you agree for us to proceed with printing.
  • You agree to waive your right to a proof if you have purchased and made payment through our shop. We will attempt to contact you if we have any problems or notice any issues with your artwork at our discretion. If we decide to not contact you, this does not mean that we agree that your artwork submitted is of a high enough quality to print.
  • Your confirmation of the proof of your artwork is also deemed as acceptance of personal liability and complete agreement that you, as an agent of a company or an individual will pay our invoice in full without exception, including any and all debt collection or other costs incurred when attempting to collect payment on the invoice, as per the fair trading act.

  

 
 

customstickers.co.nz

You are currently using an out of date web browser!

For a better web experience please upgrade your browser. Here are a couple we reccomend:

Click to download Click to download